Family Programs Assistant (Temporary/Part-time)

Job Division: Atlanta Symphony Orchestra

Department: Education & Community Engagement
Reports To: Manager of Family Programs
FLSA: Non-Exempt
Employment Status: Regular/Part-time

POSITION SUMMARY:
Assists with and supports in all aspects of the Atlanta Symphony Orchestra’s Family Programs. He/she will be responsible for assisting with the implementation and execution of all Family Programs events including greeting and welcoming children, families, and patrons attending all family events and concerts, prepping supplies, set-up/tear-down of event spaces, assisting teaching/guest artists as needed, assisting with ticketing and front of house needs for performances as needed, and maintaining timely blog and social media posts on behalf of Family Programs.

WORK SCHEDULE:
• Wednesday: 1 p.m. – 5 p.m. [ when not working on Saturday]
• Thursday: 1 p.m. – 5 p.m.
• Friday: 1 p.m. – 5 p.m.
• Saturday: 8 a.m. – 1 p.m.
• Sunday: 11 a.m. – 6 p.m.
Total Hours/week = 20 hours

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
• Responsible for assisting Manager of Family Programs with implementation of all Atlanta Symphony Orchestra Family Programs as needed
• Helps establish a positive environment and experience for all children and families visiting the Atlanta Symphony Orchestra through professional and friendly interactions
• Responsible for setting up event spaces including supplies and signage for Family Programs events
• Responsible for assisting with post-event tear down and storage of all supplies and signage for Family Programs events
• Responsible for assisting with teaching artists and/or guest artists for Family Programs events
• Other duties as assigned

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:
• Bachelor’s Degree (or currently enrolled in college) preferred
• Previous experience with young children and families
• Previous experience with office/clerical work
• Proficiency in Microsoft Office Suite.
• Appreciation for and some knowledge of music is essential

Skills and Abilities:
• Exceptionally friendly, patron-focused approach and commitment to exceptional customer service.
• Excellent interpersonal skills and professional demeanor while working with colleagues.
• Attention to detail and demonstrated organizational skills.
• Ability to handle multiple tasks in a fast-paced and changing environment.
• Excellent problem-solving skills.
• Excellent writing and verbal communication skills.

PHYSICAL DEMANDS/WORK ENVIRONMENT:
The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Some standing, walking, bending, frequent use of hands, stooping and light lifting (at least 20 pounds) is needed.
• The noise level in the work environment is usually moderate.